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Novel coronavirus (COVID-19)


Port Alberni, BC - The Alberni-Clayoquot Regional District (ACRD) and City of Port Alberni are actively monitoring the global, national, and local impacts of COVID-19 and are proactively preparing for any foreseeable potential impacts.

As the lead agencies for British Columbia, the BC Centre for Disease Control (BCCDC) and the BC Ministry of Health are closely monitoring the situation and will provide guidance to the public and local authorities. As local governments, our main role is to help provide accurate and timely information to the public, as well as protect our employees so that we can continue to provide and maintain services for our residents.

A COVID-19 Response Plan as well as a Path to Recovery Plan have been developed by the ACRD and the City of Port Alberni.

The Response Plan aims to help prepare for the potential arrival of COVID-19 and to strengthen preparedness at the local level, both publically and within the two government organizations.

The Path to Recovery Plan intends to chart a pathway for recovery in the region while taking direction from the Provincial Health Officer. The role of the Plan is to fit within the COVID-19 response and recovery framework provided by the Province

The ACRD is committed to ensuring the health, safety and well being of its employees at all times and, in particular, during the COVID-19 pandemic and has developed a COVID-19 Safety Plan intended for all ACRD sites, employees, subcontractors and essential visitors. This Safety Plan will be updated, as needed, to reflect the best, most current medical/safety information available.


While our office doors have been closed we have continued to serve the public by way of phone, email, virtual meetings. Starting on August 31, 2020 the public will have the option to book an appointment with ACRD staff to meet in person at the Regional District Office.

Please contact a member of staff by visiting our District Staff List at to request an appointment.

What to Expect:

  • Limited capacity to 1 member of the public at a time
  • Visitors will be required to wear a mask (masks will be provided) during their appointment
  • Visitors will be required to utilize hand sanitizer and fill out a COVID-19 Screening Questionnaire upon entry to the office
  • Contact information (name and phone number) will also be collected

General inquires can be directed to 250-720-2700. If you are feeling sick on the day or your appointment, please cancel your appointment and we would be happy to accommodate you on another day.


To follow local updates visit:



Anyone who is concerned that they may have been exposed to, or is experiencing symptoms of COVID-19 should use the BC Self-Assessment Tool to see if they need testing before calling the COVID-19 Testing Call Centre.

Testing is available for individuals experiencing symptoms of COVID-19.

COVID-19 Call Centre 1-844-901-8442


Individuals (ages 4+) with COVID-19 symptoms can be tested using a gargle test or a nasopharyngeal swab. Both are good options and will tell you if you have COVID-19. The gargle test method involves swishing and gargling sterile salt water and spitting it into a collection tube. Before calling to book an appointment, please use the self-assessment tool at to determine if you or your child needs a COVID-19 test. If a test is recommended, call 1-844-901-8442 to book an appointment (daily 8:30 a.m. - 8:00 p.m.).


Individuals wanting the option of having a saline gargle test need to review the instructions before coming in for testing, as there is some preparation required.


Following the advice from the Ministry of Health and the BCCDC, residents are also reminded and encouraged to take the following steps to stay healthy and prevent the spread of infections:

  • Wash your hands often with soap and water for at least 20 seconds. Using soap and water is the single most effective way of reducing the spread of infection
  • If a sink is not available, alcohol based hand rubs can be used to clean your hands as long as they are not visibly soiled
  • Do not touch your face, eyes, nose or mouth with unwashed hands
  • Avoid close contact with people who are sick
  • Cover your mouth and nose with a disposable tissue or the crease of your elbow when you sneeze or cough
  • Regularly clean and disinfect frequently touched surfaces
  • Stay home if you are sick to avoid spreading illness to others
  • Do not share food, drinks, utensils, etc.

Click for more tips on social distancing
or to download and print for yourself

Social Distancing Infographic

To talk to a provincial ServiceBC agent about non-health related information and services such as

  • Child care
  • Travel restrictions
  • Business and funding support

Text 1-604-630-0300 or Call 1-888-COVID19 (1-888-268-4319)
Service is available 7:30 a.m. to 8 p.m. Pacific Time.

BC COVID-19 Data

Visit the BC COVID-19 Dashboard or click on the image below for the latest case counts and information on recoveries, deaths, hospitalizations, testing and more.

BC Covid Map Dashboard